Privacy Policy

Last updated: 12/4/2024

1. Introduction

This Privacy Policy explains how Flipz.store collects, uses, and protects your personal information. By using our platform, you consent to the data practices described in this policy.

2. Information Collection

Flipz.store collects the following types of information:

  • Account registration details
  • Transaction information
  • Communication records
  • Platform usage data

3. Information Usage

Flipz.store uses collected information to:

  • Process transactions
  • Resolve disputes
  • Improve platform security
  • Enhance user experience

4. Information Retention

Flipz.store retains transaction and dispute-related information for legal and security purposes. This includes:

  • Transaction records and timestamps
  • 48-hour holding period documentation
  • Dispute resolution records and timelines
  • Mediation decisions and evidence

5. Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls
  • Secure data storage

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session
  • Remember your preferences
  • Analyze platform usage
  • Improve user experience

8. Children's Privacy

Our platform is not intended for users under 18. We do not knowingly collect information from children.

9. International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to Privacy Policy

We may update this policy periodically. We will notify you of significant changes through the platform or email.

11. Contact Information

For privacy-related questions, contact our Data Protection Officer at privacy@flipz.store